Hörmann competence centre
Repairs & service
Shop and fitter from a single source: as a Hörmann competence centre with our own service technicians, we don’t just sell hand transmitters and accessories – we program them, and install, maintain and repair your door.
Repairs – all brands
Door or gate faulty?
Our service technicians repair garage doors, industrial doors, operators and doors of all brands – with original parts and the price agreed in advance. Briefly describe what is not working and send photos and the type plate: that way we bring the right parts straight away.
Door stuck or left open? Call us directly: 062 896 22 22
- Door does not open or close
- Spring or cable broken
- Operator faulty or error message
- Hand transmitter / radio not working
- Door damaged (e.g. hit by a vehicle)
- Front door / door sticks or does not close
At a fixed price
Door Check Basic
For a private garage door (sectional or up-and-over door) up to 5000 × 2500 mm. Larger doors, multiple doors, commercial customers or combinations with a maintenance subscription: on request.
Request a door check- Check door leaf, fittings and seals
- Check springs, cables and rollers
- Clean and lubricate the tracks
- Check and adjust operator, force limitation and end positions
- Test photocell and safety devices
- Check hand transmitter, replace battery if necessary
- Inspection report for your records
We discuss spare parts and repairs with you on site and only carry them out with your consent.
Programme a hand transmitter
New hand transmitter – we programme it for you
In Mägenwil: free of charge. Order the hand transmitter in the shop for collection or choose it in our showroom, bring your old hand transmitter – we programme the new one for you.
At your premises: flat rate by region. Travel and programming of up to 5 hand transmitters on one operator.
- Free in Mägenwil – bring your old hand transmitter
- On site: fixed price by region
- Up to 5 hand transmitters on one operator
- Original Hörmann hand transmitters from our shop
Our services
- Program hand transmitters / wireless push buttonsOn site in the region – or buy in the shop and we’ll program the hand transmitter at your premises.
- Replace springs, cables and rollersDoor springs are under high tension – replacing them is a job for our service technicians. With original parts and a check of the safety devices.
- Accessory installatione.g. code keypad, fingerprint reader, emergency release, photocell – professionally installed and adjusted.
- Bollards, barriers, access controlSite visit, quotation and installation from a single source.
- Repairs and faultsDoor or operator not working properly? We come with the right genuine parts.
- Emergency serviceDoor blocked or stuck open? To the emergency service
Maintenance subscription for door and operator
A garage door moves thousands of times a year. With the maintenance subscription, our service technicians regularly check the door, springs, operator and safety devices – so it stays reliable and safe.
- Reminder before every serviceWe’ll get in touch in good time and propose an appointment – you don’t need to remember anything.
- Safety checkedForce limitation, photocell, springs and cables according to the manufacturer’s specifications.
- Priority in case of faultsSubscription customers are called back first in emergencies.
- Report for your recordsEvery service with a report – important for property managers and insurers.
We put together prices and interval (annual or six-monthly) to suit your installations – without obligation. Request a maintenance subscription
Send enquiry
We’ll get back to you within one working day. For the fixed-price door check, please state the door type and size – if your door doesn’t fall within the flat rate, you’ll receive a quotation.
Why TECDOOR?
- Shop and fitter from a single sourceBuy, program, install, maintain – one point of contact for everything.
- Hörmann competence centreGenuine parts with the full manufacturer’s warranty and trained service technicians.
- A fixed price, not a surpriseDoor Check Basic at a fixed price – everything else with a quotation in advance.
- Based in your regionReach us in person in Mägenwil: 062 896 22 22.
Frequently asked questions
How often should a garage door be serviced?
Hörmann recommends having the door and operator inspected regularly by a specialist – at least once a year. Frequently used doors, e.g. in underground car parks, rather every six months.
What does the Door Check Basic include?
Inspection and adjustment of the door, springs, cables, rollers, operator and safety devices, lubrication of the tracks and an inspection report – for a private door up to 5000 × 2500 mm at the fixed price for your region.
What if parts need replacing?
We show you on site what is needed and tell you the price in advance. Parts are only replaced with your consent.
I bought a hand transmitter in the shop – will you program it?
Yes. Choose «Program hand transmitters / wireless push buttons» above or call us – we’ll program it on site at your premises.